Help Center

Find answers to common questions and learn how to use CWAS.

Getting Started

Learn the basics of using CWAS

Bookings

How to book and manage slots

Payments

Adding funds and transactions

Account

Profile and settings help

Water Sources

Finding and using sources

Support

Contact our support team

Popular Articles

How to create your first booking

Step-by-step guide to booking a water collection slot

Understanding priority levels

Learn how priority scoring works for households

Adding funds to your account

Multiple ways to top up your CWAS balance

Using the AI Assistant

Get help from our intelligent chatbot

Cancelling or rescheduling bookings

How to modify your existing bookings